Privacy Policy

Last updated: September 10, 2026

Olivarts operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Olivarts is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information collected anonymously or that has been de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Financial information, including payment information, transaction details, form of payment, payment confirmation, and other payment-related information.
• Account information, including your username, password, preferences, and settings.
• Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other identifiers.
• Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information:

• Directly from you when you create an account, place an order, use the Services, communicate with us, or otherwise provide information to us.
• Automatically through the Services, including through your device, cookies, and similar technologies.
• From service providers that provide technology or other services on our behalf.
• From business partners or other third parties, as permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and improving the Services. We use personal information to process payments, fulfill orders, arrange shipping, process returns or exchanges, maintain customer accounts, remember preferences, provide product recommendations, enable reviews, and otherwise provide and improve our Services.

Marketing and advertising. We may use personal information to send marketing or promotional communications and to display advertisements for products or services, including advertising based on your interactions with our Store, where permitted by applicable law.

Security and fraud prevention. We may use personal information to authenticate accounts, provide a secure shopping and payment experience, detect or investigate suspected fraudulent, illegal, unsafe, or malicious activity, and protect our Services and customers.

Communicating with you. We use personal information to provide customer support, respond to questions and requests, communicate regarding orders, and maintain our business relationship with you.

Legal purposes. We may use personal information to comply with applicable laws, respond to valid legal processes or government requests, investigate or participate in legal proceedings, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes and as permitted by applicable law, including:

• Shopify and service providers that perform services on our behalf, such as payment processing, website hosting, IT services, analytics, customer support, fulfillment, and shipping.
• Business and marketing partners that assist us with advertising and marketing services.
• Third parties when you direct us, request us, or consent to the disclosure, such as when information must be provided to a carrier to deliver your order.
• Our affiliates or companies within our corporate group, if applicable.
• Parties involved in a business transaction such as a merger, acquisition, restructuring, or bankruptcy.
• Government authorities, law enforcement, courts, or other parties when disclosure is required or permitted by applicable law.

Depending on where you reside, you may have the right to opt out of certain uses or disclosures of your personal information for targeted advertising. You can exercise applicable privacy choices through the privacy options available on our website.

Relationship with Shopify

Our Store is hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and processed by Shopify and other service providers, including in countries other than the country where you reside.

We may use Shopify features that use information obtained from interactions with our Store, Shopify, and other merchants to provide enhanced functionality and improve the shopping experience.

In circumstances where Shopify is responsible for processing personal information for its own purposes, Shopify is responsible for responding to applicable requests regarding that processing.

For more information, please review Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by Olivarts, you should review that website’s privacy, security, and other applicable policies.

We are not responsible for the privacy or security practices, accuracy, completeness, or reliability of third-party websites or platforms.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the information below to request its deletion.

We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable measures to protect personal information. However, no security measure or method of transmitting information over the Internet is completely secure, and we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to provide the Services, maintain customer accounts, comply with legal obligations, resolve disputes, enforce agreements and policies, and fulfill other legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

• Right to access or know what personal information we maintain about you.
• Right to deletion of certain personal information.
• Right to correction of inaccurate personal information.
• Right to portability, including receiving a copy of certain personal information.
• Right to opt out of certain targeted advertising, sales, or sharing of personal information, where applicable.
• Right to manage marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those emails. Even if you unsubscribe from marketing communications, we may still send transactional or non-promotional communications regarding your account, orders, or customer service requests.

You may exercise applicable rights through the privacy options available on our website or by contacting us using the information below.

We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing certain requests, as permitted or required by law.

Where permitted by applicable law, you may designate an authorized agent to submit certain requests on your behalf.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact information below.

Depending on where you live, you may also have the right to contact or file a complaint with the applicable privacy or data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live.

Where required by applicable law, appropriate safeguards or recognized transfer mechanisms will be used for international transfers of personal information.

For transfers from the European Economic Area or the United Kingdom, applicable safeguards may include recognized contractual mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms recognized by the relevant authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will post the revised version on this website and update the “Last updated” date. We will provide additional notice when required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at:

Olivarts
Email: contact@olivarts.com
Québec, Canada